Kestra Loan Access

Banking services provided by The Bancorp Bank, N.A. Member FDIC.

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Security Policy

Your Kestra Loan Access account is operated by The Bancorp Bank, N.A. and subscribes to The Bancorp Bank, N.A.'s security policy.

We at The Bancorp Bank, N.A. are committed to maintaining a secure environment for transmission of data between the Bank and you and for storage of data at all times. We take a multifaceted approach to meet this commitment.

We require that you use an Internet browser that supports Transport Layer Security (TLS) version 3.0 protocol. In the event that an unauthorized user interrupts or intercepts any communication between your computer and our Web server, all financial information transmitted over this connection will be encrypted using 128 bit encryption technology.

To access your information with us, you will need to use an authenticated login, using a user name and password combination. It is essential that you never reveal this information to anyone and that you change it on a regular basis. Please remember to exit our secure website when you step away from your computer so that you do not make your information available to another user without your permission.

When you visit our web site, we may use cookies on some pages, simply to allow us to serve you better each time you return. The cookie allows us to keep track of your customer registration information. On subsequent visits, we will access this cookie, so you don’t have to reenter your personal information each time you revisit.

Protecting your personal privacy is the core of our business. We will continue to safeguard your information and comply with all regulations and laws related to privacy and will continue to assess new technology for protecting your information.

Learn more about Cybersecurity Awareness Basics.